Shipping updates

23/10/21

UK orders will be sent using Royal Mail Tracked 24 or Special Delivery (Special Delivery is generally the default choice for orders over £100 - it is also available on request for other orders, albeit at additional cost)

International orders will use Royal Mail International Tracked or Signed or whatever method is available for the destination country. I only offer courier shipping on request or on particularly high-value orders.

The EU de minimis VAT threshold was abolished on July 1st, 2021 - this means that EU orders will be subject to VAT irrespective of value. Brokerage charges may also apply - I have no control over these.


    15/3/21 - Unless you've been living on Saturn for the past 5 years ago, you'll know that the UK is no longer part of the European Union. I voted Remain, so don't shoot the messenger.

    This means that EU orders may attract additional customs and/or brokerage charges - you, the purchaser, are responsible for the payment of these. Although tariffs are generally pretty low, I have no control over what will get charged, much less give estimates.

    Of course, you have the right not to pay these charges, in which case you don't get your stuff. Any orders returned to me because of this will be refunded, but any customs/brokerage charges incurred by me will be deducted from your refund amount.

    1/2/21: DHL have introduced their 'Brexit Surcharge' which, at £0.25/kg doesn't sound too bad (my average parcel weight is less than 0.5kg) until you factor in a minimum charge of £5 - this, combined with things like VAT mean that the cost of shipping to the EU27 countries has increased.

    A lot.

    Needless to say, I'm looking at alternative courier options - Royal Mail rates are largely unchanged, at least until March, but their propensity to shut down everything when someone has a cough means that they're unreliable at best.

    EU customers should also note that their orders may attract additional customs charges - I have no control over these and are nearly impossible to predict. In addition, you may also be charged a clearance fee - again, this will vary between countries and couriers.

    My returns policy is unchanged, but I will not reimburse customs charges or clearance fees. In addition, if I incur any customs charges as a result of a returned/refused order then these will be deducted from your refund total.

    30/12/20: Royal Mail services to Europe are now back, for now at least, but are likely to be delayed. International mail to Canada and Australia is extremely slow.